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Can I top-up? Yes, top-ups are available in the Client Control Panel. Can I upgrade or downgrade my service? Yes. All Telkom LTE packages can be upgraded or downgraded via your Client Control Panel. Note... Can I use my Telkom LTE service anywhere? You can use the LTE service anywhere provided you are within the relevant provider's Telkom... Can I use the included SIM card in another device? Your Telkom SIM card is only compatible with LTE device supplied with your order. Please note... Do I need to RICA my SIM card? No. All SIMS are already RICA'd by Yohost so you can just plug and play when your SIM is... Do I need to change my APN settings? We will preconfigure the LTE device(if included in your order) that is shipped with your Telkom... Do I need to sign up for a contract? No siree! At Yohost, we don't like contracts. All our services are month-to-month and can be... Does unused data roll over at the end of the month? In-bundle Anytime data will roll over for up to 60 days within a Calendar Month. Unused Night... How do I view my data usage? You can easily check your data usage at any time via your Client Control Panel or the handy... How long does it take to activate after delivery? Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up... How long will it take for my Telkom LTE to be delivered? Orders are delivered within 3 - 5 business days, provided payment has cleared (stock dependant). Is there a cancellation policy? Yes, should you cancel your Uncapped Telkom LTE package in less than 6 months from the signup... Service Upgrades What can I do if I lose my sim card? Users who lose their sim cards are required to do a sim swap in order to continue using their... What happens if I sign up in the middle of the month? All Telkom LTE packages are charged pro-rata. So, if you sign up halfway through the month you... What speeds can I experience on Telkom LTE? You can generally expect speeds between 10-50Mbps. Please note, however, that speeds are...
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